Frequently Asked Questions
Got a question? Take a look through our frequently asked questions below.
Can't find what you're looking for? Send us an email to sales@goodhatcompany.com.au and we will get back to you.
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What types of hats can you make?
Almost anything! From classic caps and trucker hats to bucket hats, visors, beanies and more. We can source a huge range of styles to suit your brand, event or occasion.
Do you offer custom designs?
Absolutely. We can work with you to create a completely custom design in-house, or you can supply your own.
What are my logo and embellishment options?
There are plenty of ways to make your hat your own. Options include standard embroidery, 3D puff embroidery, woven badges, vinyl printing, screen printing and more. We'll help you find the right finish for your design.
What is your minimum order quantity?
We keep things flexible, with low minimum order quantities starting from just 25 hats (depending on the style and design).
How long does an order take?
Our typical turnaround is approximately 5–6 weeks from design approval to delivery. Need them for a particular event or deadline? Let us know and we'll do our best to make it happen.
Is delivery included?
For custom orders - yes! Standard delivery within Australia is included in your order price. For our online shop stock, we offer free delivery for orders over $100.